Orders through Paypal take 1-3 days to process. orders through stripe take 5-7 days to process. After processing shipping within the US is 2-5 days. Shipping outside the US is 10-20 days. If the item you ordered is not in stock in specific size or color it could take 1-4 weeks to ship. Please note that most items are on preorder at the moment unless their customized footwear, cosmetics, or from an Ambitious Avenue Collection.
Shoes take 1-3 weeks to get customized.
Disclaimer: Just because an item is active on the website does not mean it is in stock in every size and color. Items are only labelled as out of stock if all colors/sizes are sold out.
We do not accept returns but we do exchanges. If the item you ordered was to big or too small you can exchange it for another size within 5 days of receiving the item. The item must be in good condition and no damages. Before exchanging
the items please email me first; in the email state your name, what you ordered, and what size you need.
DISCLAIMER: We are not responsible for paying the shipping price.
Refunds will NOT be in place because customer was not aware of any Shipping and Processing Times and Policies. Refunds will also not be in place because of the package being delayed due to USPS. Refunds will only be in place if i have made a mistake on my part or if the customer has not received their item within 6 weeks of ordering.
Cancel an order:
Orders must be canceled within 24hrs of ordering after that everything is final.
Disclaimer: I am not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.
All orders being shipped within the U.S receive a tracking number once its been shipped via email. Orders being shipped out side the U.S do not come with tracking unfortunately.